springboard hospitality
We've included the instructions below to register for Oracle's Support Portal which allows users to open and track cases online while being able to upload screenshots and avoid having to wait on hold. This is available to all users, to register follow the steps below.
Click the button below to access Oracle's Support Website
instructions when registering
ORACLE SUPORT PORTAL
To register, click on the Oracle Support Website link above. You'll want to login using your Oracle SSO, which most users created for accessing the online training courses. From there
After logging in for the first time, click on the option for Request Access to submit your Support Identifier (SI) for verification below. Once approved you'll be able to open & view your cases online.
support identifiers by property
CARMEL
23584810 Cobbleston Investors SPE LLC c/o The Hideaway California
23584808 CVI Investors LLC c/o The Getaway California
HAWAII
23413424 2375 ALA WAI PROPERTY LLC
22963191 Sandbox Venture LLC, a Hawaii LLC - Ohia Waikiki
JACKSON HOLE
23061784 Virginian Lodge LLC
LOS ANGELES
23532097 Lho Grafton Hotel Lessee Inc c/o Grafton On Sunset
23533994 Lho Le Parc Lessee Inc c/o Le Parc Suite Hotel
23433727 Ramrod Lessee Inc c/o Le Montrose Suite Hotel
23531769 Chamber Maid Lessee Inc c/o Chamberlain
19972434 RBABS Investments #7, LLC c/o Airtel Plaza Hotel
SAN FRANCISCO + MARIN
20354374 Fun to Stay Lessee Inc c/o Harbor Court Hotel
23590814 Marin Suites Hotel, LLC c/o Marin Suites
SEDONA
23570996 Sedona Rouge LLC c/o Sedona Rouge Hotel & Spa